Technology Support Technical Lead (Barcelona)

Page Personnel
Barcelona - España 20/05/2021

Descripción de la oferta de empleo

Perfil buscado (Hombre/Mujer)

-Collaborate with the Global Identity & Access Management, Global Service Desk team and Business Technology Strategy and Architecture to identify opportunities for automation.

-Implement a structured approach to delivering, testing and maintaining automation in line with appropriate project and change controls.

-Be available to support team members and assist in managing and resolving issues.

-Following the direction of the GTS Team Leads and the Global Strategy and Architecture director, investigate and understand processes to assess their viability to be automated.

-Manage the existing Robotic Process Automation (Automation Anywhere and Scripting) BAU as well as new initiatives coordination and implementation.

-Report on progress of assigned work to GTS Head and Business Technology Strategy and Architecture Director on a monthly basis.

-Maintain up-to-date documentation relating to automation in the GTS/IT Knowledge Base.
• Services Multinacional company
• based in Barcelona
• 3-5 years previous experience in a Technical environment in a European or Global company
• High level of technical knowledge on both infrastructure and applications
• 2-3 years of experience in Active Directory and Automation (Automation Anywhere if possible) and any other coding/scripting languages (Python, Powershell, etc)
• Experience with service ticketing tools
• Result focused and customer service oriented.
• Project Management and Change control experience.
• Experience in process documentation with detail-oriented skills.

World wide Multinational service company based in Barcelona.

Oportunidades de carrera y desarrollo profesional.

Otros detalles de la oferta

CVs inscritos en el proceso: 2

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