Team Lead Service Desk

Descripción de la oferta de empleo

Perfil buscado (Hombre/Mujer)

• You will be responsible for the management and improvement of the Service Desk team.
• Collaborate with Management and take strong ownership on tasks & projects.
• Identify gaps and propose continuous improvement.
• Automatise and optimise manual tasks.
• Managechases & escalations and keep the Management & key stakeholders informed.
• Ability to handle customers and communicate at all levels including Executive Board Level.
• Fluent in English.

• Important Company in Barcelona|Searching for a Team Lead Service Desk

*3-5 years previous experience in a Technical environment in a European or Global company
*Experience with service ticketing tools
*Result focused and customer service oriented.
*Project Management and Change control experience.
*Experience in process documentation with detail-oriented skills.

• Important company located in Barcleona.


Oportunidades de carrera y desarrollo profesional.#LI-DNP

Otros detalles de la oferta

• Barcelona - España
  Ubicación
• Jefe de Equipo
  Funciones
• Jornada completa
  Jornada
• 3-5 años
  Experiencia
• Indefinido
  Tipo contrato
• 30.000 € - 33.000 € Bruto/año
  Salario
• Service Desk