Support and QA (Barcelona)

Descripción de la oferta de empleo

Only CVs in English will be accepted for this position.

THE POSITION
We are looking for a full time QA and Support with or without experience. Salary is between 25,000€ – 30,000€. Due to the COVID-19, remote work is preferred for now.

Responsibilities:
• Writing, executing, and documenting test guides following the company’s processes.
• Executing Security tests following the company’s processes.
• Managing test environments (VMs, test data etc.…)
• Logging support tickets and interacting with customers to have all needed information.
• Reproducing issues following customers scenarios and doing a first level of investigation.
• Resolving support issues with simple to medium complexity.
• Dispatching support tickets to project owners and technical leads and monitoring resolution.

TECHNICAL BACKGROUND
• Knowledge of Linux and Windows
• Knowledge of Java and Object-Oriented development
• Understanding of Source Control Management (Subversion, Git)
• Knowledge of ticketing systems (JIRA etc.…)
• Knowledge of virtual machines (Linux KVM, Hyper V, VMWARE…)
• Proficiency with Microsoft Office

YOUR SKILLS
• Fluent English, both spoken and written as it is the language used in the company, is a must-have
• High analytical capacity and motivation for technically challenging problems
• Good communication, clear and concise reporting

Otros detalles de la oferta