Solution Architect (Barcelona)

HAYS
Barcelona - España 01/07/2020

Descripción de la oferta de empleo

During the last 5 years, they have established an IT Shared Services Centre in Sant Cugat, with a structure of more than 400 specialists.
If you want to be part of technological projects and join one Top Employer company in Spain, Boehringer Ingelheim is your place!

We are currently in the process to create a software development platform with the goal to facilitate the creation of digital products ensuring compliance and improving time to market. In close collaboration with the Onboarding Service Lead, as a Solution Architect you play a key role in working directly with existing customer to ensure high-level customer satisfaction, platform utilization and smooth onboarding as well as position additional product offerings (50% driving customer success - 50% embedded into the Platform Architecture team)

Your main responsibilities will be:

- Turn distressed customer/situations into opportunities to delight our users through product knowledge, retraining efforts, and exceptional communication skills with a positive attitude.
- Complete onboarding process from early migration to fully successful Product Teams. Conduct consultancy sessions and walkthroughs to train new teams in the functionalities and settings that best suit use-case needs.
- Capture information regarding user experience, most valuable functions and user suggested improvements from final users.
- Be a contributor on our Customer Value dashboard by matching findings to value metrics.
- Act as liaison with the engineering teams to communicate urgent customer issues.
- Show your innovative side by identifying areas for process improvements and optimization.
- Utilizing your experience, you will contribute in the definition of the product vision.


Requirements:

- Bachelor´s degree in Computer Science, Information Technology or equivalent
- At least 3 years of experience in system and software architecture: mapping our solution to our customer´s use-cases.
- Front-end and back-end programming knowledge (JAVA).
- Strong experienced dealing with customers on a daily basis, providing simple solutions and approach.
- OpenShift and Jenkins experience is a must and Public Cloud a strong plus.
- Experience in technical marketing / evangelism / training is a big plus.
- Experience working in an international and intercultural environment.
- Excellent spoken and written English. German is a plus.
- Willingness and readiness to travel.


As internal Boehringer´s employee you will be working in a 100% international environment in the most growing IT Hub in Barcelona!

Otros detalles de la oferta

CVs inscritos en el proceso: 3

Datos principales de la oferta
  • Catalunya, Barcelona - Barcelona
    España
    Ubicación
  • Arquitecto TIC
    Funciones
  • Jornada completa
    Jornada
  • 3 años
    Experiencia
  • Indefinido
    Tipo contrato
  • Java Openshift Jenkins

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