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Software Engineer - Spanish Speaking - Leinster

Descripción de la Oferta
Perfil del Candidato:
Basic Qualifications:
•Bachelor´s degree in Computer Science or Computer Engineering or equivalency
•Ability to work a shift assigned between 7 am to 7 pm and participate in an on-call pager rotation
•Effective written and verbal communication skills
•Fluent in English & Spanish is required

Preferred Qualifications:
•SQL, Eclipse, Visual Basic, Java and C++ experience preferred
•Professional Client Relationship skills beneficial
•Ability to work on multiple projects simultaneously

Additional Information
All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.
Analista Programador - Soporte Técnico - Técnico Software
Dublin - Leinster - Irlanda
Info Otros Países:
Datos del Puesto:
SolutionWorks is an experienced team of healthcare and information systems professionals responsible for receiving and resolving a wide variety of solution and technical issues. SolutionWorks strives to provide world-class service and support to promote high levels of client satisfaction and provide a rewarding work environment for our associates.

SolutionWorks is currently looking for a Software Engineer who will be assigned to a specific set of software projects related to the ongoing investigation, development assistance, and support of the applications and components within Cerner’s Millennium suite of applications. The SolutionWorks Software Engineer is primarily responsible for providing troubleshooting support needs. The role requires significant involvement in client communication, working with the Millennium SolutionWorks Support Analysts, and IP Development personnel.

The main responsibilities will be the following:
•Ability to communicate with analysts, and clients to explain next steps or resolution of an issue.
•Own, debug, and document an investigation and resolution of complex cases.
•Works with other departments (Development, Project team) to find resolution for escalated issues
•Drive continual improvement of support practices.
•Responsible for handling multiple complex cases on a daily basis. Manage workload to ensure issues are resolved in a timely manner.
•Clearly documents investigation steps and has the ability to explain investigation to a support analyst
•Responsible for handling technical investigations and escalations following an investigation from a support analyst.
Formación Mínima:
1 año
Nivel Profesional:
Tipo contrato:
Jornada completa
33.000 € - 42.000€ Bruto/año
Healthcare Insurance, Pension Plan
Inglés (Alto)
Español (Excelente)

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