ServiceNow Administrator (Madrid)

Michael Page
Madrid - España 19/05/2021

Descripción de la oferta de empleo

Perfil buscado (Hombre/Mujer)

What would be your main responsibilities?
• Administers the ServiceNow platform and interfacing applications including maintenance and technical support.
• Build requested items and tasks using workflows and manage processes from the customer to the fulfillment teams.
• Configure and improve the core system.
• Monitor health, usage and overall compliance of ServiceNow.
• Develop systems integrations and process automation.
• Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs.
• Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow.
• Configure Service Mapping, Discovery and Orchestration

Coordinate application and platform upgrades.
• International Consultancy
• ServiceNow configuration experience and fluent english

What are we expecting you to bring into the team?
• Knowledge of Core ITSM modules Service Catalog, Asset Management, Change, Incident, Problem Management, CMDB and Release Management.
• Strong understanding of a Configuration Management Database (CMDB) and its relationship to asset management and IT service management processes.
• ServiceNow development experience with JavaScript, JavaScript API, Angular JS , HTML, CSS, HTTP, Performance Analytics.
• Ability to perform core configuration tasks and to work with User Interface (UI) policies, data policies, UI actions, business rules, client scripts and ACL´s.
• Experience managing data with tables, the configuration management database (CMDB), import sets and update sets.
• How to create workflow activities and approvals.
• Configure alerts and notifications.
• Run reports, configure service level agreements (SLAs) and perform instance branding and customization.
• Excellent analytical, problem solving and troubleshooting skills.

Ability to work independently with minimal direction as well as in a team setting

International Consultancy

What do we offer?
• Long-term opportunity to grow in one of the most successful technology consultancy companies all over the world.
• Working in an international team with in high collaborative working environment and within a network of professionals across regions.
• Professional growth
• Social benefits like health insurance and meal card.

Otros detalles de la oferta

CVs inscritos en el proceso: 0

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Datos principales de la oferta
  • Madrid - España
  • Administrativo
  • Jornada completa
  • 1 año
  • Indefinido
    Tipo contrato
  • ServiceNow

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