Our client, one of the largest technology distributors in the world, is looking for a SAP CRM Consultant for Barcelona.
Reporting to the Global SAP Support Manager and participating in a global solutions team, the selected candidate will be responsible of:
- Provide support for the SAP CRM system which is used in multiple European countries. This includes solving tickets assigned to the CRM team and often involves the analysis of complex production issues.
- Support rollouts of the SAP CRM template into new business areas and teams.
- Develop, test and promote patches and fixes to the production environment as per the change control guidelines.
- Communicate effectively with the client to identify business needs, issues and requirements, and evaluate business solutions as required.
- Identify gaps between the SAP CRM standard functionalities and the business requirements
- Offer technical solutions to fulfil and implement business requirements with standard methods and within the framework of the global SAP template
- Realisation of SAP CRM system customisation.
- Provide functional descriptions and business process support to development resources
- Code analysis and problem identification to accelerate developments
- Generate test scripts for user acceptance tests and assist users in executing tests
- Knowledge transfer to Trainers, Subject Matter Experts and other consultants
- Provide occasional support outside of normal working hours for month-end, P1 issues, system maintenance/go-lives
- Deliverables as assigned by stream lead
The ideal candidate will have knowledge and experience in:
- 2-5 years business´ experience
- Analytic skills for problem solving
- SAP CRM configuration knowledge
- ABAP development and/or code debugging skills
- Customer oriented behaviour and good communicational skills
- Willing to cooperate closely with business and consulting partners; enjoy to work in an international team
- Ability to work in an international environment
- Language: Fluent English
Salary package: basic salary + social benefits + career path
If you consider that your profile could match with our client requirements, do not hesitate to send me your updated CV in English!
- Experiencia: 3-5 años
- Tipo contrato: Indefinido
- Jornada: Jornada completa
- Honorarios: No especificado