Salesforce Training and Support Analyst - Barcelona

Información del Proceso CVs inscritos en el proceso: 7

Salesforce Training and Support Analyst

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* Experience developing and facilitating a training program .
* Experience and judgment to plan and accomplish goals.
* Experienced in public speaking, meeting facilitation and presentation.
* Ability to work and communicate effectively with management and colleagues.
* Ability to train and develop assigned personnel.

This is a key opportunity to lead Salesforce training and support programs, aimed at growing our internal employee knowledgebase around Salesforce, as well as related applications.

Detalles del cliente

Logistics Multinational.

Descripción de la oferta

* Design and lead programs that build knowledge, develop, enhance functional competencies, and expand and share the internal knowledge across functions.
* Sales training, management development, and new hire assimilation.
* Manage and conduct Salesforce launches and regular update courses to all employees and other key stakeholders to ensure understanding of use and functionality.
* Maintain an up-to-date and accurate training database for all employee training hours, all user licenses that require Salesforce training.
* Assist in implementing a Learning Management System (LMS).
* Plan time and activities to ensure the achievement of company training initiatives and objectives.
* Analyze the training tasks to be completed and determine the priority of individual training assignments.
* Prepare professional training videos, presentations and procedures for each feature improvement.
* Manage and conduct Salesforce training courses to all newly hired or promoted sales team members to ensure understanding of Salesforce.
* Effectively use all training resources to prepare Sales Representatives to plan, record, and take full advantage of the native platform functionality.
* Assist employees with all Salesforce related online training sites.
* Develop and communicate regional training schedule of courses.
* Assist management, throughout the organization, with the development of their user adoption and growth in using the system functionality.

Oferta de empleo

Permanent contract.

Career Path.


Dynamic work.

Multicultural environment.

Funciones Profesionales

Detalles de la oferta
  • Experiencia: 3-5 años
  • Tipo contrato: Indefinido
  • Jornada: Jornada completa
  • Honorarios: No especificado
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