Datos del Puesto:
The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer’s expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.
Responsibilities & Tasks:
• Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities. • Drive project execution: track project activities , monitor & handle changes, conflicts & escalations. • Handle customer & stakeholder engagement: manage customer relationship building confidence & trust , ensure project progress arranging meetings & customer events. • Manage project finance: ensure financial system monitoring. • Develop the business: participate to contract preparation & to pre-sales meeting. • Develop the CPM discipline: simplify processes, methods & tools with innovative ideas.