Process Consultant

Krell Consulting & Training + Seguir empresa
100% En remoto 23/07/2021

Descripción de la oferta de empleo

Knowledge :
3-4 years of experience related to service operations for an IT application. Professional skills:
- Knowledge managing services based on the ITIL methodology.
- Experience working in Agile Projects. Desired Scrum methodology.
- E-ticketing tool (JIRA, CISM or Service Now).
- Knowledge about 3-tier IT system architecture.
- Knowledge about interface technologies and system integration.
- Basic Cloud notions.
- Moderation and presentation.
- Good communication and interpersonal skills.
- Aptitude in creative problem-solving. Master´s or Bachelor´s degree in Computer Science.
Valued Knowledge :
- IT Service Management (ITIL foundation) - CMMI-SVC process standardization.
Responsabilities:
This consultant will play the role as the requirement engineer, who understands and records the requirements a customer has of a software or system to be developed. This consultant is a member of the service operation team and performs incident management, service requests, problem management and testing for new releases.

Otros detalles de la oferta

Imprescindible Residir: Provincia Puesto

Idiomas: Inglés (Alto)

Formación Mínima: FP1

Nivel Profesional: Especialista

CVs inscritos en el proceso: 10

Comparte esta Oferta
Datos principales de la oferta
  • 100% En remoto
    Ubicación
  • Analista
    Funciones
  • Jornada completa
    Jornada
  • 2 años
    Experiencia
  • Indefinido
    Tipo contrato
  • 33.000 € - 48.000 € Bruto/año
    Salario
  • ITIL Agile Jira CISM

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