Key Account Manager (Madrid)

Social You
Madrid - España 04/03/2021

Descripción de la oferta de empleo

Our customer is a consolidated company, with no need to renew it’s own way of doing things. But it is opening new commercial opportunities to accomplish with its ambitious midterm strategic goals. The Key Account Manager position is part of these exciting changes in a consolidated company.


Own multiple accounts, to manage the relationship between client’s buyers and accomplish with sales objectives.
As one of the objectives, convert multiple leads into true accounts.
Ask and find the correct information from projects, needed to make the budget.
Make the offers and follow the opportunities over weeks and months, assuring client has the best possible information to finally contracts us.
Follow key lines on the pricing process.
Make a correct transfer of the localization project, from the commercial area to the project management area.
Know how it is going, and how has finished, the localization project you initially sold.
Manage the general information your accounts customers get from us, making it trustful for the clients.
Manage the communications between sales department and your accounts.
Fulfill the systems information system, following companies project methodology.
Be aware of market opportunities, not only from companies BI system but from yourself.
Inform efficiently about clients situations, needs and sensations to your manager.
Ask for reinforcement or help when needed.
Work independently from other companies areas, but keeping in mind the global effort and the rest of your fellows, communicating properly with other sponsors, project boards and project stakeholders inside the company.


Client Centric: Actively responds to meeting the expectations and requirements of clients. Ensure a balanced approach between client requirements and our customer priorities.
Self-motivated: Demonstrate personal responsibility and eagerness to explore & acquire the necessary skills. Keep a positive sense of humor & outlook.
Resilience: with the fact you will receive some rejections, and that the sales pipeline sometimes will be long.
Communication skills: as you will be in the first line of communications with accounts and leads.
Effectiveness: you must sell localization projects to big and middle accounts.
Multitasking: Must be able to manage multiple projects simultaneously.
Problem-solver: Be a resourceful problem solver by proactively identifying problems or challenges in the workplace and put forward creative solutions to drive continuous improvement.
Contribute and work to agreed global quality standards, also in your service to clients… utilize tools & technologies to act fast to achieve maximum personal productivity. Ensure work can be carried out in a repeatable, scalable way.
Team-Player: Collaborating and sharing knowledge to accomplish personal and team results.
Point of View: Attention to detail as well as ability to see the big picture and make strategic decisions.
Adaptability: Ability to work within a fast-changing environment in continuous growth.
Traveller: sometimes you will need to travel abroad more than 3 days.

Knowledge / Competencies / Skills:

Bachelor’s degree or equivalent experience.
Fluency in English is mandatory, also a good command of Spanish. Fluency in one or more other languages is a plus.
4 years Sales experience in the videogames industry is required, desirable in a provider for QA or videogames localization company, not necessarily in Spain.
International sales experience is a must, as almost all our clients are abroad.
Public relationships and marketing experience in the same market is desirable.
Experience with Project Management tools, MS presentation tools, advanced MS Excel features and on CRM tools is needed.

We offer a competitive salary , that will be 60/40 between fix and variable.
Objectives and general KPIs achievement will manage incentives.
All commercial expenses are paid by the company.
Other packages can be discussed.

Otros detalles de la oferta

Idiomas: Inglés (Alto) | Francés (Alto)

Formación Mínima: Diplomado

Nivel Profesional: Especialista

Incentivos: beneficios sociales

Otras Provincias: Toledo

CVs inscritos en el proceso: 69

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