IT Support Technician

Descripción de la oferta de empleo

Are you an experienced professional seeking the next step in your tech career journey? Do you thrive in dynamic, multicultural environments and are you eager to collaborate with a global team? If you possess a deep passion for technology coupled with strong communication abilities, we’d like to talk with you!

Our client is a leading multinational technology company renowned for its innovation in computing, printing, and digital imaging solutions. Established in 1939, they have consistently delivered cutting-edge products and services, catering to both individual consumers and businesses worldwide.

**Tasks**

- Provide technical guidance and support for personal computing and printing products
- Assist sales teams and address customer inquiries
- Explain product benefits and regulations
- Conduct training sessions for other departments on systems/products and solutions
- Manage technical issues and collaborate with various resources
- Maintain high-quality customer service and competence in technical skills

**Requirements**

- Bachelor´s degree in a technical/engineering field or computer science; or equivalent experience
- Minimum 3 years of work experience in computer and printing technologies, including hardware, software, operating systems, and networking
- Demonstrated proficiency in analytical thinking, organization, teamwork, troubleshooting, and problem-solving
- Highly tech-savvy, with a strong desire to learn and the ability to work autonomously
- Very good communication skills
- Native level of Czech
- Full professional level of English

**Benefits**

- Flexible working hours
- Hybrid work after Onboarding phase (2 days working from home)
- Career growth plans and professional trainings within the company
- Health and Life insurance
- Product discounts
- Social benefits: Kindergarten Tickets, Transport Discount, Lunch at reduced prices at the canteen/Ticket Restaurant vouchers, Sports Center (indoor and outdoor), Gaming Area
- Regular team activities and events

**Our recruitment process?**

- Step 1: Interview with one of our Recruiters to get to know you better
- Step 2: Interview with our client’s HR team
- Step 3: Technical interview

Otros detalles de la oferta

• Barcelona (Híbrido)
• Soporte Técnico
  Funciones
• Jornada completa
  Jornada
• 3 años
  Experiencia
• Indefinido
  Tipo contrato
• 30.000 € - 39.000 € Bruto/año
  Salario
• soporte microinformatica