IT Support Analyst - Barcelona

Información del Proceso CVs inscritos en el proceso: 7

IT Support Analyst

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* At least 3-5 years of experience in a desktop/infrastructure support role.

* Considerable technical problem solving and analytical skills.

* Ability to provide analytical, technical, and administrative support in planning, designing, and implementation of information technology hardware, software, and network components.

* Approachable, team player, friendly and courteous with a patient and customer focused attitude/ethos

* Ability to communicate clearly and professionally via email, phone and in person across all levels of the organisation and external IT partners

* Ability to prepare detailed written instructions and documentation, with a high attention to detail.

* A willingness to adopt new technologies and make suggestions on how the current catalogue of IT systems and services can be improved.

* The ability to quickly learn new operating procedures and maintain established systems.

The role will involve supporting the existing desktop/laptop user devices, support infrastructure including server, storage, network, data and applications as well as project-based work to improve and enhance the infrastructure environment.

Client details
Our client is a Multinational Manufacturing Company specialized in the Retail sector.

Job description
* Administering the CPL Spain infrastructure, Delivering user device support and infrastructure support/projects.

* Recommending and delivering improved IT infrastructure systems

* Demonstrating the ability to troubleshoot and resolve complex issues

* Planning and recommending enhancements to ensure that IT capacity meets current and future business requirements in a cost-effective manner

* Managing IT projects to meet pre-defined objectives

* Excellent knowledge of Microsoft Windows Server including and clustering

* Excellent knowledge of VMware/Hyper V in an enterprise environment

* Good knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and LANs

* Good Knowledge of backup systems

* Nice to have: Understanding/knowledge of Microsoft AX ERP

* The network is a mix of technology based on a Virtual/Windows environment.

Job offer

Competitive salary depending on experience + variable.

Funciones Profesionales

Detalles de la oferta
  • Experiencia: 2 años
  • Tipo contrato: Indefinido
  • Jornada: Jornada completa
  • Honorarios: No especificado
  • Incentivos: .
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