IT Service Manager - Madrid

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IT Service Manager

Page Personnel

Descripción

More than 2 years of experience in Controlling functions
Skills:
- Customer orientation
- Organized and disciplined
-Stakeholder & Expectation Management
- Presentation & Communication.
Reliable. Excellent communication skill written and oral

IT Service Manager


Detalles del cliente

Multinational automotive company


Descripción de la oferta

Purpose of the Job Experience in activities related to IT performance Management: Provide operational support for Performance Mgmt. team .Collaboration in Budget and cost tracking activities for CoFiCo CoC demand management â¢Manage and processing of data from different sources (SAP, CISM, other data sources). Elaboration and tracking of KPIs in the frame of Financial KPIs .Support and coordinate communications for stakeholders, customers, etc. Perform cost analysis, detect deviations and derive measures towards IT-costs, provider costs and services .Collaboration in improvements actions for existing tools (automation) using advanced Excel knowledge (macros, databases) .Support in the preparation of SLA Service Agreements for customer and provider .Collaboration in the monthly / bi-weekly reports for management meetings & adHoc reporting

Activities and Tasks Support Performance management team in: a. Elaboration of cost reports b. Cost tracking and cost deviation analysis c. Maintenance of cost information objects towards internal and external stakeholders d. Project and provider cost controlling e. Master Data maintenance


Oferta de empleo

- 12 month project with real posibilities of hiring after that.


Tecnologías
Funciones Profesionales

Detalles de la oferta
  • Experiencia: 2 años
  • Tipo contrato: Indefinido
  • Jornada: Jornada completa
  • Honorarios: No especificado
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