Helpdesk - IT Support - Granada

Información del Proceso
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Helpdesk - IT Support

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Job Description:

We are looking for a motivated IT Supporter / Helpdesk Agent (m/f) for our office in Granada.

Responsibilities of the position are:

• Provide 1st and 2nd level Support to all end users with a genuine customer focus spirit
• Perform hands-on maintenance and support at the workstation level, to include hardware and software technical issue resolution, software installations and upgrades, file backup and restoration activities, and vulnerability mitigation
• Maintain focus on data security, following compliance requirements, company policies, and industry best practices
• Help our end user community understand software
• Administer domain security policies, i.e. account creation, assign access permissions, and OU placement
• Install and maintain printers, projectors, Visio conference systems and other peripheral technology
• Install and support Remote offices infrastructure
• Perform other duties as necessary

Candidates will be evaluated according to their matching with below profile:

• 3+ years as IT Support
• Very good communication skills and team work
• Good knowledge in Windows/MacOS/Office365 Administration
• Scripting skills are a plus
• Strong customer-oriented attitude and problem-solving skills
• Strong motivation to learn new concepts and technologies
• Native Spanish and professional-level English speaker

We Offer:
• Flexible hours / core hours
• Private health insurance
• Work with state-of-the-art techs with highly qualified colleagues.
• We combine the excitement of a growth-driven startup-environment, with the stability of a profitable and mature company.
• Possibility of training related to the technology you are most passionate about; as well as language and other IT interests.
• You will work in one of the most beautiful cities in Spain in comfortable open space offices.

Funciones Profesionales

Detalles de la oferta
  • Imprescindible Residir: Provincia Puesto
  • Idioma: Inglés (Medio)
  • Experiencia: 3 años
  • Formación Mínima: FP2/Grado Superior
  • Nivel Profesional: Empleado
  • Tipo contrato: Indefinido
  • Jornada: Jornada completa
  • Salario: No especificado
  • Incentivos: Private health Insurance
  • Otras Provincias: Barcelona, Madrid, Málaga, Sevilla y Valencia