Data Center Operations Technician

Descripción de la oferta de empleo

Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Technicians to join our expanding Data Center Operations team as part of our Work-Based Learning Program (WBLP). This is a unique opportunity for driven self-starters to play a key role in a fast-growing business and to deliver significant value to AWS customers by maintaining the world´s largest Cloud Computing Infrastructure.

These positions are entry level and training will be provided. Candidates should have an interest and basic understanding of computer hardware components and operating systems.

The role is based onsite in a Zaragoza or Huesca Data Center. B2 level of English is required.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we´re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we´re looking for talented people who want to help.

You´ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You´ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you´ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

• You will interact with stakeholders in Spain and across EMEA, so both Spanish and English language proficiency is essential

• Working to meet SLA´s against assigned trouble tickets via a directed workflow.

• Being first line touch point for hardware troubleshooting and technical issues.

• Performing regular server hardware repairs(drives, motherboards etc).

• Carrying out routine network, server hardware and OS related repairs.

• Working with cross-functional teams on a regular basis to complete routine work.

• Engaging with Smart Hands in EU Regional POPs.

• Adhering to security and safety best practices in the data center.

• Participating in Data Center power & cooling events.

• Participating in team meetings for metric analysis and daily/weekly goals achievement.

• Identifying and help create documentation for use globally.

• Identifying and help create process improvements relevant to the data center environment.

• Performing server upgrades, rebuilds, scheduled works as required.

• Interacting with third party vendors & contractors.

• Contributing to the development of other team members.

About the team

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn´t followed a traditional path, or includes alternative experiences, don´t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world´s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that´s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there´s nothing we can´t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it´s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We´re continuously raising our performance bar as we strive to become Earth´s Best Employer. That´s why you´ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- STEM classes or vocational course curriculum education

- Are 18 years of age or older

- High school or equivalent diploma

PREFERRED QUALIFICATIONS

- Knowledge of computer hardware components and operating systems

Otros detalles de la oferta

• Zaragoza - España
• Soporte Técnico
  Funciones
• Jornada completa
  Jornada
• 2 años
  Experiencia
• Indefinido
  Tipo contrato
• hardware