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CRM Support Analyst - Madrid

 
Descripción de la Oferta
Perfil del Candidato:
Must Have

* Informatics, Telecoms or Industrial FP or degree
* High capacity of team work
* Availability for out of hours on calls and eventually on sites.
* Demonstrableexperiencein:

* Client facing Support
* Exigent SLAs support backtracks.
* Supporting Enterprise Systems.
* Proactive support methodologies.
* Problem solving.

* Good past KPIs at clients support account management.
* Fluent or very good level of written and oral English.
* Knowledge in the below technologies: JSP, JSSP, Web and server side JavaScript, XML, SQL, Html, CSSx, SOAP, REST, Json, Workflows, Data management, jQuery, Ajax, Apache, tomcat, RDBMS & SQL (PostgreSQL, MS SQL Server or Oracle).
* Can do attitude.

Desirables

* Adobe campaign/Neolane (V4, 5 and 6).
* Knowledge in the below technologies: Java, Hadoop, HBase, Hive, PostgreSQL.
* Adobe Cloud, AEM, CQ5, Scene 7, Adobe Target and Analytics.
* Past experience at managing Support units.
* Knowledge of online or offline direct marketing functions is an asset
* Linux and Windows Server
* System administration and network administration knowledge would be of benefit
* Any specific experience within the CRM or Digital Marketing sector would be beneficial, as would marketing experience in a more general sense
 
Tecnología:
Funciones:
Analista Programador - Analista
Provincia:
Madrid, Spain - Madrid - España
 
Datos del Puesto:
Final Client is seeking for a Software Support Engineer


Detalles del cliente

Business acceleration consultancy for the digital economy


Descripción de la oferta

* Roles & Responsibilities:
* Supports Companys clients on Adobe technologies (mainly UK and US based)
* Delivers proactive Monitoring and Support
* Supports Helpdesk team from UK and US
* Provide some email deliverability monitoring
* At term manage a Spanish team of Support analysts in Madrid for Celeritys global clients.


Oferta de empleo

Oportunidades de carrera y desarrollo profesional
Experiencia:
3 años
Tipo contrato:
Indefinido
Jornada:
Jornada completa

 
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Información del Proceso
Actualización: 20/09/2016
Cv Inbox: 1*

* El nº de cv Inbox puede variar en función de los Currículums que la Empresa archive
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