As a Global IT Specialist you will be responsible for designing, developing, maintaining and supporting IT applications/infrastructure/solutions/architecture in a global capacity in order to contribute to a first class IT Management Service for our operations. This support consist of the design, development and delivery of full stack BI and reporting solutions.
You will work with Solutions Owners, Solutions Analysts, Business Owners and many of our customer to translate their requirements into solutions enabling them to meet their business needs. You will develop detailed designs based on documented requirements on product services and enhancements. Additionally you will perform configurations based on documented requirements.
Additionally you will design, develop and deliver BI and analytics solutions primarily within the Qlik application landscape, work directly with IT and business teams to ensure solutions are delivered in accordance with internal and external business needs. Primary deliverables focused on Qlik stack but other ETL and reporting capabilities will be valuable and may be leveraged
Finally, you will have regular communications with cross-functional teams to ensure customer and company are receiving excellent service. You will ensure consistent communication with IT teams to ensure delivery of projects, enhancements and service for customer implementations and support activities.
A summary of your responsibilities:
Consistent and reliable delivery execution of activities to defined service levels, schedules, and budget;
Provide input for process efficiencies within the overall design
Be the expert in designing the process as requested
Able to respond to unfamiliar, undefined, unexpected, or unstable situations
Use standard analytical tools and rules to determine root cause and resolve the broad range of application problems
Define delivery schedules and ensure execution to plan for assigned deliverables
Lead small scale internal projects as necessary
Coordinate delivery across several IT teams
Contribute towards technological developments within domain or technology (D&B includes Design, development, test & deploy activities)
Interact with customers as requested by leadership
Provides experience in support of specific functions within the company
Optimizes and implements different business applications/ modules for different IT Clusters or multiple sites. (Design &Build includes Design, development, test & deploy activities + Quotations + R&M run & maintain activities at a senior level);
Develops know-how for parts of the IT function. Drives new technology initiatives from idea to implementation establishes and defines system workflow processes to meet requirements; identifies and defines necessary elements for center of excellence
Supports, manages and develops customer relations
Responds to unfamiliar, undefined, unexpected, or unstable situations with the professionally prescribed standard response
Education, Experience & Skills:
A University or higher education degree in IT Management or Supply Chain Management, or comparable experience in the Logistics industry is desirable;
ETL - Knowledge of Extraction, Transformation, and Loading (ETL) discipline and experience delivering solutions.
Experience delivering BI and analytics solutions using tools from the Qlik platform (QlikView, Qlik Sense, Qlik Nprinting);
In depth knowledge of function capabilities in order to assess risk and apply quality control
Ability to work on own initiative
Good team working skills
Developed oral and written communication skills
Able to provide assistance to less senior staff members
Ability to work well as part of a team and prioritize work.
- Experiencia: 3 años
- Tipo contrato: Indefinido
- Jornada: Jornada completa
- Honorarios: No especificado