Automation Support Engineer (Barcelona)

Michael Page + Seguir empresa
Barcelona - Spain 09/06/2021

Descripción de la oferta de empleo

Perfil buscado (Hombre/Mujer)

• Lead assigned Automation Projects, complete installation/configurations, validation, technical training & post installation support & optimization.
• Serve as technical customer advocate in cross functional team, with Product Marketing & Development teams driving future product improvements.
• Work closely with technical teams, business units, hospital technicians & IT teams, providing support for clinical systems promoting education, improved workflows, & advancements through SW Product Trainings.
• Serve as liaison between the company and customers.
• Build customer relationships by keeping customers informed of how and when problems are resolved.
• Carry out complex installs at client sites.
• As part of the IT Services Excellence Center prepare for regular SW technical CC with affiliates.
• As part of the IT Services Excellence Center prepare product webinars through the year.

• Healthcare Company, Multinational
• Total Automation Lab, Support Engineering, Hospital Environment

The ideal candidate for this position will exhibit the following skills and competencies:
• The candidate must be available to travel throughout the International territory as needed.
• Excellent communication skills and fluency in English (written and spoken) is mandatory, other languages would be a plus.
• Mentoring and motivating regional teams through remote and onsite support of Automation projects.
• Be self-motivated, take initiative and be willing to lead technical presentations and discussions with affiliates and end-users in hospitals and laboratories.
• Proven customer-oriented background and able to work in a fast-paced environment.
• Education: The candidate should possess a degree in Computer Science, Health Informatics, Software Engineering, Medical Lab Science or similar.
• Experience: At least 2 years of IT technical support expertise.

1-2 years of experience in automation for the healthcare market is highly desirable.
• Additional Skills/Knowledge:
• Good knowledge of administration and maintenance of servers and workstations in both, hardware, and software areas.
• Good knowledge of Operating Systems (MS Windows and Linux).
• Good knowledge on networking (wiring, HUB, Switch, DNS/DHCP, firewall solutions, network, diagnostics...).
• Knowledge of ASTM and HL7 communication protocols.
• Knowledge of relational databases and SQL queries.

Healthcare Company, Multinational

Good Salary Package and opportunities to growth.

Otros detalles de la oferta

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Datos principales de la oferta
  • Barcelona Ciudad - Barcelona
  • Programmer
  • Full-time
  • 1 año
    Experience required
  • Permanent contract
    Contract type
  • 42.000 € - 45.000 € Gross/year
  • Windows Linux ASTM HL7

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